1. Nothing contained within these terms affects your statutory rights as a consumer.
2. Bizzy Balloons can not be held responsible for incorrect information supplied by the customer. Incorrect address details can delay delivery and bizzy balloons can not be held responsible.
3. Claims for balloons that are delivered damaged must be reported within 7 days of delivery date.
4. By virtue of the Distance Selling Regulations once the goods have been dispatched we are exempt from giving cancellation rights as the goods we are providing are perishable.
5. We reserve the right to substitute your balloon with a similar choice if your chosen balloon is out of stock. Where time allows before dispatch we will contact you to give you the option of canceling the order or accepting the substituted goods.
6. Free chocolates are given whilst stocks last. We reserve the right to substitute your chocolates with a similar choice.
7. The average flying time for a helium filled foil balloon is 6-8 days, and in many cases longer, customers should note that Royal Mail may store parcels in cold temperatures causing helium to deflate, however when placed back into a warm environment the helium rapidly expands again.
8. Once the delivery has been signed for at the given address it is no longer the responsibility of Bizzy Balloons. Refunds can not be given if the balloon is not passed on to the named recipient. 
9.  If for any reason Bizzy Balloons is unable to fulfill its delivery promise a full refund will be given. Bizzy balloons can not be held liable for any consequences or costs further than that of the full amount paid for the balloons.
10. By submission of the order the customer accepts these terms and conditions and authorizes Bizzy Balloons through WorldPay to take payment for balloons selected.